Privacy Policy
Last updated: 23-03-2026
Cassiro Milano ("we", "us", or "our") operates this website and online store to provide customers with access to our products and services (the "Services").
Our store is hosted by Shopify, which enables us to sell our products and manage transactions securely.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or otherwise interact with our Services.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
We may collect personal information when you interact with our website, place an order, or contact us.
This information may include:
Identity Information
• name
• billing and shipping address
• email address
• phone number
Payment Information
Payments are processed securely through our payment providers. We do not store full payment card details.
Order Information
• products purchased
• order value
• delivery details
Technical Information
When you visit our website, we may automatically collect certain data such as:
• IP address
• browser type
• device type
• pages visited
• time spent on the website
This information helps us improve the performance and usability of our Services.
How We Use Your Information
We may use your personal information for the following purposes:
• processing and fulfilling orders
• providing customer support
• sending order confirmations and updates
• improving our website and services
• detecting and preventing fraud
• complying with legal obligations
We may also use certain information to improve advertising performance and customer experience.
Sharing Your Information
We only share personal information when necessary to operate our business.
Service Providers
We may share information with trusted service providers that help us operate the store, such as:
• payment processors
• shipping carriers
• website hosting providers
Our ecommerce platform provider, Shopify processes certain personal information in order to provide and maintain the Services.
Legal Requirements
We may disclose information if required by law, regulation, legal process, or government request.
Data Retention
We retain personal information only as long as necessary to:
• fulfill orders
• provide customer service
• comply with legal obligations
• resolve disputes
After this period, personal data may be securely deleted or anonymized.
Your Privacy Rights (European Union)
If you are located in the European Economic Area (EEA), you have the right to:
• access the personal data we hold about you
• request correction of inaccurate information
• request deletion of your data
• request restriction of processing
• object to certain processing activities
• request transfer of your data to another provider
To exercise any of these rights, please contact us using the details below.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve the user experience and analyze website performance.
Cookies may be used to:
• remember your shopping cart
• improve website functionality
• measure website traffic
• improve advertising effectiveness
You can adjust your browser settings to block or delete cookies if you prefer.
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, or misuse.
However, no method of online transmission or storage is completely secure.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.
Any updates will be posted on this page with a revised "Last updated" date.
Contact Information
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Store Name: Cassiro Milano
Company Name: F&L Lda
Company Address:
Rua dos Ciprestes 48, Edifício Office Estoril
2765-623 Estoril
Portugal
Company Registration Number: 805362777
Email: info@cassiromilano.com
Phone: +351 932 790 334
Customer Support
Monday – Friday | 09:00 – 17:00 (GMT)
Weekends | 11:00 – 16:00 (GMT)
We aim to respond to all inquiries within 24 hours.