Shipping Policy
Shipping Policy
At Cassiro Milano, we aim to deliver your order efficiently and reliably. Below you will find important information about how orders are processed and shipped.
1. Shipping Locations
Cassiro Milano currently ships to customers across Europe and selected international destinations.
Shipping availability may vary depending on the delivery country and local shipping restrictions.
2. Order Processing
Orders are typically processed within 1–3 business days (Monday to Friday), excluding public holidays.
Orders placed after the daily cutoff time will be processed on the following business day.
During peak seasons, product launches, or promotional periods, processing times may occasionally be extended. If significant delays occur, we will notify you by email.
3. Shipping Rates
We offer free standard shipping on all orders.
Any applicable customs duties or import taxes required by the destination country remain the responsibility of the customer.
4. Estimated Delivery Times
Once your order has been processed and dispatched, estimated delivery times are as follows:
Processing Time:
1–3 business days
Transit Time:
4–9 business days
Estimated Total Delivery Time:
5–12 business days
Order Cutoff Time:
18:00 (GMT)
Delivery times are estimates and may vary depending on the destination, shipping carrier, customs processing, or other factors beyond our control.
5. Shipping Restrictions
At this time, we do not ship to:
• PO Box addresses
• military addresses (APO/FPO/DPO)
• locations restricted by carrier limitations
Some destinations may have additional delivery restrictions based on local regulations.
6. Failed Delivery or Incorrect Address
Customers are responsible for providing accurate shipping information when placing an order.
If a package cannot be delivered due to an incorrect address or failed delivery attempts, the order may be returned to the sender. In such cases, additional shipping charges may apply for re-delivery.
7. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us as soon as possible so we can assist in resolving the issue.
Email: info@cassiromilano.com
We will work with the shipping carrier to investigate the matter and determine the appropriate resolution.
8. Shipping Policy Updates
We may update this Shipping Policy periodically to reflect operational changes or regulatory requirements.
The most recent version will always be available on this page.
Contact Information
Store Name: Cassiro Milano
Company Name: F&L Lda
Company Number: 805362777
Warehouse Address 1:
Disketteweg 14
1033 Amsterdam
Netherlands
Returns Address 2:
Address: No.2 freight elevator on the west side of the 3rd floor, upstairs, Yuantong
Express, No. 409, Suxi, Yiwu Town
Zip Code: 310000, Zhejiang , China
Email: info@cassiromilano.com
Customer Support
Monday – Friday | 09:00 – 17:00 (GMT)
Weekends | 11:00 – 16:00 (GMT)
We aim to respond to all inquiries within 24 hours.